Terms of Commercial Service

1. Scope of Service

RouteFleetly Logistics LLC provides commercial courier, same-day delivery, scheduled routes, and overflow fleet support for businesses across our designated metropolitan coverage zone. Submitting a delivery request constitutes an agreement to these operational terms.

2. Prohibited Cargo & Exclusions

RouteFleetly transports general commercial goods, cartons, retail inventory, auto parts, non-hazardous office/clinic supplies, and machinery components.

We strictly do NOT accept:

• Regulated hazardous materials, dangerous chemicals, or explosives (DOT Hazmat).
• Refrigerated pharmaceuticals or biological specimens requiring certified cold-chain refrigeration.
• Illegal substances, firearms, or contraband.
• Live animals or human remains.

3. Access & Receiving

The sender is responsible for ensuring that both pickup and destination locations are accessible during the agreed delivery window, with clear access to receiving docks, suite doors, or designated commercial entryways. Wait time exceeding 20 minutes due to restricted access or absent personnel may incur standard demurrage charges.

4. Proof of Delivery & Inspection

Delivery is completed upon handover to the authorized recipient, digital signature capture, or placement in an authorized secure commercial receiving area accompanied by photographic record. Receivers are advised to inspect exterior packaging upon receipt.

5. Commercial Billing & Invoicing

Ad-hoc deliveries are billed upon quote confirmation. Established recurring commercial accounts are billed on net terms (Net 15 or Net 30) subject to commercial credit approval. Invoices include itemized trip receipts, timestamps, and mileage records.

6. Inquiries

Questions regarding service terms should be directed to our operations desk at: